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Frequently Asked Questions

What is an infrared sauna?

An infrared sauna uses infrared heaters to emit infrared light experienced as radiant heat, which is absorbed directly by the body. Unlike traditional saunas that heat the air around you, infrared saunas penetrate deeper into the body, providing a range of health benefits.

How does an infrared sauna work?

Infrared saunas use infrared light to heat the body directly without warming the air around you. The low EMF Carbon heat panels in Euphoria Saunas, saunas emit safe infrared light, which penetrates the skin to increase the body’s core temperature, inducing sweating and promoting various health benefits.

What are the health benefits of using an infrared sauna?

Using an infrared sauna can provide numerous health benefits, including:

  • Detoxification
  • Relaxation and stress relief
  • Improved circulation
  • Pain relief
  • Weight loss and increased metabolism
  • Skin health
  • Enhanced immune function
  • Better sleep

What is the difference between a standard and Luxe model?

Our premium “Luxe” models offer additional features compared to the standard models:

  • Tinted glass for increased privacy
  • Extra full spectrum heat panels for enhanced therapeutic benefits

What is the different between Carbon and Full Spectrum Infrared?

Full Spectrum Heater Panels:

  • Emit a comprehensive range of infrared waves, including near, mid, and far-infrared.
  • Near-infrared waves (NIR) penetrate the skin surface and offer benefits such as improved skin health and wound healing.
  • Mid-infrared waves (MIR) penetrate deeper into tissues, aiding in pain relief and improving circulation.
  • Far-infrared waves (FIR) penetrate the deepest, promoting detoxification, weight loss, and relaxation.

Carbon Heat Panels:

  • Primarily emit far-infrared waves.
  • Provide deep penetration and effective detoxification but lack the broader range of therapeutic benefits offered by NIR and MIR.

While carbon heat panels are effective and provide excellent far-infrared benefits, Full Spectrum heater panels take the infrared sauna experience to the next level. They offer a wider range of health benefits. They also provide faster, more efficient heating and greater versatility in customisation. For those seeking a comprehensive and effective infrared sauna experience, Euphoria Saunas Luxe Models with a combination of Full Spectrum and carbon heater panels are the superior choice.

What is EuphoriaReady™ scheduling, and how does it work?

EuphoriaReady™ lets you schedule your sauna to preheat and be ready exactly when you want it! First thing in the morning, the moment you're home from work, after a workout, or right before bed. Unlike a simple daily alarm, you can set a completely different schedule for each day of the week — early on Mondays, after the gym on Tuesdays, whatever suits your routine. Set it once through the app, and your sauna does the rest. It's controlled via Wi-Fi, so you never have to walk in and wait for it to heat up.

Are infrared saunas safe to use?

Yes, infrared saunas are generally safe for most people. Our saunas use low EMF Carbon heat panels to ensure safety. However, if you have any medical conditions or concerns, it’s always best to consult with your doctor before using an infrared sauna.

How often should I use my infrared sauna?

For most people, using the sauna 3-4 times per week is sufficient to experience the health benefits. However, this can vary depending on individual health goals and preferences. Always listen to your body and consult with a healthcare provider if unsure.

How long should each sauna session be?

A typical session in an infrared sauna lasts between 20-45 minutes. Beginners should start with shorter sessions and gradually increase the duration as they become accustomed to the heat.

Do I need special installation for my infrared sauna?

Euphoria Saunas infrared saunas are designed for easy installation. Most models can be assembled with basic tools and can be plugged into a standard electrical outlet. Detailed installation instructions are provided with each sauna. The 4 person “Wellness Retreat” model requires a 15 amp outlet

Can I use my infrared sauna outdoors?

Our infrared saunas are primarily designed for indoor use. If you plan to use your sauna outdoors, it must be placed in a sheltered area protected from direct sunlight, rain, and other weather conditions. Consult our customer service for more specific outdoor installation requirements.

What warranty do you offer for the saunas?

We offer a 5-year warranty on parts and labour for residential use. If anything were to happen after the warranty period, we'll cover repairs at cost price. Our carbon and full spectrum panels are rated to last at least 50,000 hours. For commercial use, we provide a 12-month parts and labour warranty.

Do you ship Australia-wide, and how much does it cost?

Due to the size and weight of our saunas, our standard $450 AUD flat rate delivers to your nearest depot within NSW, VIC, QLD, and ACT. Prefer to collect? Save $100 by picking up locally from Orange, NSW — use code "OrangeNSW" at checkout.

Want it delivered directly to your door instead of the depot? Get in touch and we'll arrange residential delivery for an additional cost, where available.

If you're outside our standard delivery area (WA, NT, TAS, or SA), get in touch and we'll organise a freight quote for you.

What does "Pre-Order" mean, and when will I be charged?

When a model shows as Pre-Order, it means we're between shipments and taking orders ahead of the next batch arriving. You'll be charged in full at checkout to secure your order — there's no deposit or second payment later. Your sauna will ship (or be ready for pickup) as soon as stock arrives, and we'll always show the expected arrival date on the product page.

How do I maintain and clean my infrared sauna?

Maintaining your infrared sauna is simple:

  • Wipe down the interior with a damp cloth after each use.
  • Use a gentle, non-toxic cleaner periodically to clean the surfaces.
  • Ensure proper ventilation to prevent mold and mildew.

Can I customise my sauna settings?

Yes, our saunas come with user-friendly control panels that allow you to adjust temperature settings, session duration, and light therapy options.

What should I wear in the sauna?

Wear light, breathable clothing or a towel to maximize skin exposure to the infrared light. Avoid wearing heavy or restrictive clothing, as it can hinder the sweating process.

Can children use an infrared sauna?

It is not recommended that children use Saunas. However, your healthcare provider may allow use. It’s important to consult with a healthcare provider to ensure it’s safe for your child.

What should I do to prepare for a sauna session?

Stay hydrated: Drink plenty of water before, during, and after your session.

  • Avoid heavy meals: It’s best not to use the sauna immediately after eating.
  • Bring a towel: Use it to wipe away sweat and sit on it to keep the sauna clean.

Are home Saunas expensive to run?

  • Our cost-effective one person sauna runs at an average cost of only $0.48 cents per hour.
  • Our cost-effective two person sauna runs at an average cost of only $0.62 cents per hour.
  • Our cost-effective three person sauna runs at an average cost of only $0.74 cents per hour.
  • Our cost-effective four person sauna runs at an average cost of only $0.86 cents per hour.
  • Cost were calculated in 2024 and may very due to your rates and the time of day you use the sauna

What is the temperature range of the saunas?

Temperature Range: 20°C – 65°C*

*Infrared sauna requires less heat for the same results as traditional saunas 

For any other questions or personalised advice, please contact our customer support team. We are here to help you make the most of your Euphoria Sauna experience!

Discover the Ultimate Wellness Experience

Imagine having a personal retreat right in your own home, a place where you can unwind and rejuvenate. Could a home infrared sauna be the sanctuary you’ve been searching for?